Your privacy matters to us. This page explains exactly what data 99aba collects when you use our platform, why we collect it, who we share it with and how you can manage or delete your information at any time.
Six principles that guide every decision we make about player data — from the moment you register to the day you close your account.
Every page of 99aba — login, deposit, game screens, account settings — is served over HTTPS with SSL encryption. Your data is never transmitted in plain text across our platform.
99aba does not sell, rent or trade your personal information to advertising networks, data brokers or any unaffiliated third party. Your data is used to run your account and nothing else.
We only collect information that is genuinely necessary — your name, contact details, date of birth and payment reference data. We do not collect browsing history, contacts or device content.
You can request deletion of your personal data at any time by contacting our support team. We will process deletion requests within 30 days, subject to any legal retention obligations.
Where we share data with third parties — such as JazzCash, Easypaisa or Raast for payment processing — we share only the minimum required and only with providers under contractual data protection obligations.
This Privacy Policy is written in plain language so you actually understand it. We update it whenever our practices change and notify registered players by email before any significant update takes effect.
This Privacy Policy applies to the 99aba online gaming platform, accessible at 99aba.app and through our official Android application. References to "99aba", "we", "us" or "our" throughout this document refer to the platform operator responsible for processing your personal data in connection with your account and use of our services.
99aba provides online gaming services including slots, fish shooting games, live casino and sports betting — with a particular focus on cricket, PSL markets, T20 internationals and football — to adult players in Pakistan. All account balances and transactions are processed in PKR.
This policy explains how we collect, store, use and protect any personal information you provide when you register for an account, make a deposit, use our games or interact with our support team. It also explains your rights in relation to that information and how to exercise them.
We collect personal data through several channels: directly from you when you register or contact us, automatically when you use the platform, and from third-party payment providers when you make a deposit or request a withdrawal.
Information you provide directly:
Information collected automatically:
Information from payment providers:
Note: 99aba does not store full payment card numbers, CVV codes or complete bank account numbers on our servers. Payment credentials are handled directly by our payment processing partners under their own security standards.
Every piece of data we collect serves a specific, legitimate purpose. We do not collect information speculatively or hold data we have no practical use for.
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, mobile number, date of birth |
| Age and identity verification | Date of birth, national ID (when requested) |
| Processing deposits and withdrawals in PKR | Payment reference data, transaction history |
| Fraud prevention and security monitoring | IP address, login history, device identifiers |
| Customer support | Account details, chat and email records |
| Promotional communications (opt-in only) | Email address, mobile number |
| Responsible gaming compliance | Betting history, session data, deposit patterns |
| Platform improvement and analytics | Aggregated, anonymised usage data |
When we use your data for promotional communications — such as notifying you about a new bonus offer or a PSL betting special — you can opt out at any time from your account notification settings or by replying to any promotional message with an unsubscribe request.
99aba processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
All financial transactions on 99aba are conducted in PKR. We support JazzCash, Easypaisa, Raast, Bank Transfer and compatible mobile wallets and debit/credit cards. The data handling for each method is as follows:
Transaction history — including deposit amounts, withdrawal requests and their PKR values — is retained in your account history and is accessible to you at any time from your account dashboard. This history is also used internally for dispute resolution and responsible gaming monitoring.
Chargeback and dispute note: If a disputed transaction is raised through your payment provider, we may need to share relevant transaction records with them to resolve the dispute. This is limited strictly to the data required for that specific case.
99aba uses cookies and similar tracking technologies to keep the platform working correctly, to maintain your login session and to understand how players use different parts of the site so we can improve the experience.
Types of cookies we use:
We do not use third-party advertising cookies or allow external ad networks to place tracking cookies on 99aba pages. You will not see retargeted 99aba ads on other websites as a result of cookies placed during your visit.
You can manage cookie preferences through your browser settings at any time. Blocking essential cookies may prevent certain platform features from working correctly.
99aba does not sell your personal data to third parties. We share data only in the following limited circumstances, and only to the extent strictly necessary:
No advertising networks: 99aba does not share player data with advertising platforms, social media companies or data brokers for targeting or profiling purposes. Your 99aba account activity stays within the 99aba ecosystem.
We retain your personal data for as long as your account is active and for a reasonable period afterwards, as described below:
If you request deletion of your account and associated data, we will action the deletion within 30 days of verification of your identity, except where retention is required by a legal obligation, in which case we will explain the specific reason for continued retention.
As a registered player on the 99aba platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your account details and a clear description of your request.
Request a copy of the personal data we hold about you. We will provide this within 30 days of a verified request.
If any of your personal data is inaccurate or out of date, you can update most details directly from your account profile or request a correction via support.
Request deletion of your personal data. We will process this within 30 days, subject to any legal retention obligations that may require us to keep specific records.
Object to processing of your data for marketing communications at any time. We will stop sending promotional messages within 5 business days of receiving your request.
Request an export of your account data in a structured, machine-readable format — useful if you want to keep your own records of your transaction or game history.
Request that we limit how we use your data while a dispute or review is in progress, rather than deleting it entirely while the matter is unresolved.
99aba is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a required step during account registration, and we may request supporting documentation at any point if we have reason to doubt an account holder's age.
If you are a parent or guardian and believe that a minor has registered an account on 99aba without your knowledge, please contact our support team immediately. We will investigate promptly, close the account and ensure that any funds are returned through the original deposit method where possible.
We encourage parents and guardians to make use of device-level parental controls and content filtering tools to prevent minors from accessing online gaming platforms. Our Responsible Gaming page contains additional guidance on this topic.
Protecting your personal data and account funds is a core operational priority for 99aba. The security measures we maintain include:
Your role in security: No security system is completely foolproof, and the security of your account also depends on you. Use a strong, unique password, do not share your login credentials with anyone and always log out when using a shared device. If something seems off with your account, contact support straight away.
99aba may update this Privacy Policy from time to time as our platform evolves, new features are introduced or applicable requirements change. When we make significant changes, we will notify all registered players via the email address on their account before the updated policy takes effect.
Minor clarifications that do not affect how your data is used may be made without a formal notification, though the "Last Updated" date at the top of this page will always reflect the most recent revision.
Your continued use of the 99aba platform after the effective date of any update to this policy constitutes your acknowledgement of the revised terms. If you have concerns about any proposed change, you are welcome to contact our support team to discuss them, or to close your account before the change takes effect if you do not wish to accept the updated policy.
We recommend bookmarking this page and checking it periodically, particularly if you make frequent use of payment features or our promotional offers.
If you have any questions, concerns or requests related to this Privacy Policy or how your personal data is handled by 99aba, please get in touch through any of the following channels:
For questions specifically about responsible gaming tools — such as deposit limits, session reminders or self-exclusion — please visit the Responsible Gaming page or ask our support team. These requests are handled with full confidentiality.
Privacy complaints: If you feel your privacy rights have not been respected, please raise this directly with our support team in the first instance. We take all privacy complaints seriously and will investigate thoroughly. Formal complaints can be submitted by emailing [email protected] with "Privacy Complaint" in the subject line.
Your data is protected, your PKR is secure and your experience is private. Join thousands of Pakistan players already enjoying slots, fish games and cricket betting on 99aba.